Umass Amherst Casino Management
Resort casinos seen as preferred model by UMass professor
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AMHERST, Mass. – If Massachusetts Gov. Deval Patrick’s plan for three new resort casinos in the state is approved, the University of Massachusetts Amherst’s department of hospitality and tourism management and its casino management program are poised to play a key role in training executives and managers for this developing industry.
©2020 University of Massachusetts Amherst Site Policies Accessibility You are now leaving the Isenberg School of Management web site. If you have any questions regarding the content or privacy of these sites, please contact the site administrator directly. – If Massachusetts Gov. Deval Patrick’s plan for three new resort casinos in the state is approved, the University of Massachusetts Amherst’s department of hospitality and tourism management and its casino management program are poised to play a key role in training executives and managers for this developing industry. - The University of Massachusetts Amherst will offer an online course on casino management this fall, the first in a series of three courses on the gaming industry. And up the road at the University of Massachusetts-Amherst, officials said Thursday that a shift to remote learning is having harsh economic consequences for the campus. Citing the 'incredible financial cost' of not fully reopening, the school has seen $169 million in budget losses. It will put 850 workers on indefinite furlough starting Sept.
As an academic partner of the American Society for Engineering Management (ASEM), the UMass Amherst MSEM is designed for the STEM professional to develop their project, people, and/or process leadership abilities through an engineering lens. The 10-course MSEM program can be completed fully online, fully on-campus, or in a blended fashion.
What Is Casino Management
A key element of Patrick’s plan is to create three resort casinos, venues that offer not just gaming but also restaurants, shops, entertainment and formal meeting facilities. “Such a diversified set of businesses broadens the political appeal of expanded gambling and gives consumers multiple reasons to visit,” says Chris Roberts, professor of hospitality and tourism management at UMass Amherst and a leader of the department’s casino management program.
Roberts says what the governor is suggesting is based on what has been developed in Singapore, and what is known in the industry as an “integrated resort.” Under this system, visitors can go to the casinos, or they can skip the gambling and attend a concert, go out to dinner, or shop, or do all of those things. And because UMass Amherst has programs to train managers for all of those types of enterprises, including managing the casinos, Patrick’s plan provides new opportunities for UMass graduates who want to work in the various industries encompassed by the resort casinos.
Beginning in 2003, UMass Amherst began offering a series of three courses focused on the gaming industry. The courses were originally developed with the Foxwoods and Mohegan Sun casinos located in neighboring Connecticut, and the university maintains those connections.
The department has developed five undergraduate study tracks, including casino management, club management, food and beverage management, lodging management and tourisms, convention and event management.
In the casino management courses, students learn about the history and development of gaming, marketing, how to design, run and protect casinos, and a course that examines the social, cultural, legal and psychological aspects of gaming.
There is also the potential to build relationships between UMass Amherst and a state-based casino that could allow for development of internships for students, potential placement into management positions for graduating students, and collaborative work on research projects, he says.
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